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Privacy Policy

privacy policy

Thank you for entering the Pinton Smooth website. Our website respects your privacy and seeks to protect your personal data. To find out more, please read the privacy policy below.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also sets out the procedures followed to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the Site directly or via another website, you agree to the practices described in this policy.

You can browse the site without providing any personal data. Your personal identity will remain anonymous throughout your visit to the Site and will not be revealed unless you have a special online account on the Site that you can access using your username and password.

We do not take into account any anonymous information because it does not constitute personal information, but we collect personal information from those who wish to use and register on the Pinton Smooth website or associated applications or linked Internet pages (including but not limited to your purchase of goods or when you contact us by phone or email when contacting our Customer Support Center team). Once you have provided us with your personal information, you have authorized us to process this information in accordance with the terms and conditions of the (Privacy Policy).

We may modify the (Privacy Policy) at any time by announcing such modification by posting the revised version on the Site. The revised version of the (Privacy Policy) will be effective from the date of its publication. After posting, your continued use of the Site constitutes your acceptance of the terms and conditions in the revised version and the manner in which we process and handle the personal information you provide to us.

Collection and use of your personal information

We collect your information using different methods on our site in order to facilitate the process of using the site for you, help you find information, products and services quickly, alert you about any new information, products or services we offer, and in order to provide appropriate technical support from our customer service team as well as measure the level of our services development, prevention of illegal activities and enforcement of the terms of service.

When registering on or using the site, you will be asked to provide us

1- Personal information such as: your name, shipping address, email and/or phone number.2

2- - Collecting information about your activities on the site, such as registering or purchasing goods.

3- We also collect ratings and other comments related to your use of the Site, in order to learn about your favorite goods and interests, and for statistical purposes.

4- Collect information related to your communication with the customer service team or through your answer to the questionnaires. or through your evaluation.

Please note that we may use your Internet Protocol ("IP") address, which is an address obtained when you access the Internet and assigned from a server or your Internet service provider, to analyze your activities and improve site management.

While we maintain your confidentiality, we may need to disclose any information we collect, use or receive:

1- If required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

2- In the event that Pinton Smooth or any of its subsidiaries is sold.

We will not sell, trade, rent or disclose any of your personal information for the benefit of any third party within the scope of our business and will only share your personal information only in accordance with what is stated in the (Privacy Policy).

Once you register on the site, you are considered that you have given us authorization to receive promotional emails about our services or about any new changes and additions to the site or application. of these emails.

In addition, we use your reviews about the Site for marketing purposes and by submitting these reviews you agree to us using these reviews for marketing purposes.

- Using, accessing, browsing and modifying your personal information

You can access, update or change your account data in some cases by visiting the account management page when there are changes to your personal information or if you provide incorrect information, you must correct it immediately, either by modifying it from your account control panel or through Contact our customer service team.

Third-Party Website Links

Our website may contain links to other websites. We want to remind you that we are not responsible for protecting the privacy of your information that you may provide while visiting those sites, and these sites are not governed by this privacy statement.

- Misleading or deceptive emails

We do not tolerate unsolicited emails, if you wish to report such spam or scam emails, please send an email to our info mail. You may not use our communication tools to send spam or send content that violates our Terms of Service Agreement. We test messages automatically and may use manual inspection to see if there are spam, viruses, malicious attacks, or other suspicious or illegal activity.

- Protecting your personal information

We are committed to ensuring that your private information is protected from being accessed or disclosed by any unauthorized party, and we have put in place all necessary physical and electronic measures to protectand secure the information collected on our site.

Data transmission over the Internet or a wireless network cannot be guaranteed. Therefore, while we strive to protect your personal information.

The user name and password must be entered each time when logging into your account or performing any transactions on the site. The password must be chosen carefully, using numbers, letters and distinctive shapes. Do not share your username and password with anyone.

In the event that you suspect that your username and password has been compromised, please immediately contact the customer service team at Pinton Smooth and work to change the password by entering the account management section.

- How to contact us

If you have questions or concerns about our collection and use of your personal information, please contact our Customer Service Team through the Contact Us page.

Pinton Smooth